Link CRM System Module Name
CRM(Lead Management)
- Account
- Content
- Lead Creation , and Lead Activities
- Lead Status Management
Call Center:
- Inbound Platform
- Moderation
- Lead Block list
- SMS Module
- Outbound direct dialer
HIMS Integration With CRM:
- Hospital Cancellation
- Confirmation
- No Show Survey
- Daily Review
- Medical Audits
- DAMA
Social media platform integration:
- Snapchat
- Tik Tok
- X(Twitter)
- Google Platform
- Google Search
- Landing Pages
- Website
Marketing Module:
- Digital Marketing Campaign plans
- Digital Marketing Campaign Activity
- Event Planning & Event Activity
- Corporate Planning & Corporate Activities
- Sales Planning & Sales Activities
- Loyalty Program
Link CRM Services
Medical Audit
Medical auditing, like all audits, is the process of examining and reviewing documents and records to ensure accuracy.
- Medical auditing takes it a step further and examines medical records to ensure that doctors and medical facilities are in compliance with the rules and regulations of the medical field
Program Manager
A well-designed and executed CRM strategy can help you keep track of your customers’ needs and preferences, which in turn leads to increased sales and customer satisfaction.
Patients segmentation according to medical and non medical segments.
Design Personalized program for patients.
Medical Concierge CC
Provided by a medical organization to its patients, including answering questions about their health, scheduling appointments, and handling billing issues.
Follow up with patient to conduct medical program.
Link CRM Case Aspects:
Link CRM 1st Client:
Background:
- My health Medical Center Abu Dhabi Network consists of multiple outpatient clinics specializing in various medical disciplines.
- Struggled with data silos and inconsistent patient information across clinics
Implementation:
- Implemented a cloud-based Healthcare CRM across all clinics.
- Standardized patient information management and appointment scheduling processes.
- Trained staff on the new system to ensure smooth adoption
Results:
- Achieved a 40% reduction in data errors and inconsistencies.
- Improved patient satisfaction by 25% due to more personalized and efficient care.
- Increased overall revenue by 15% through better patient retention and referral management
